Questions
Frequently asked questions
Straight answers to what owners actually ask before they run their number. If your question is not here, you can contact us without booking a call.
01
About USA OPS
What is USA OPS?
A referral broker for a flat-fee PEO. We qualify owners, run the 2026 math on their own figures, and connect those who fit with our PEO partner, who provides the group plan and runs the back office. We do the analysis and the connection; the provider runs the coverage.
Are you the plan provider or a PEO?
Neither. We are not the plan provider. A separate, licensed provider runs the plan. We run the math and connect you. We do not sell, underwrite, or enroll coverage ourselves.
Do you actually sell the coverage?
No. We run the analysis and the introduction. When you enroll, you enroll with the provider, under their licenses, and their terms govern your plan.
02
The calculator and your information
Does the calculator cost anything?
No. Running your number and seeing your result costs nothing. You only give us contact details if you choose to request the full report.
Do I have to talk to anyone to see my number?
No. The calculator shows your result before you give us a name or a number. You decide afterward whether a discovery call is worth your time.
What happens to the numbers I enter?
Nothing is stored or shared until you choose to request the full report. There is no name, email, or phone required to see your number, and no one is sent to call you for using it. The full detail is in our privacy policy.
What does the full report show?
Your 2026 federal and state tax on your current path next to the same year through a group structure, the difference between them, the three plan tiers, and, for a team, a company cost model. Every line is shown so your CPA can check it. See a sample report.
Does the calculator show whether a PEO pays for itself?
Yes. It shows whether the flat-fee structure pays for itself on your own 2026 figures, your savings on tax and coverage against the flat fee and any change in what you pay for the plan. For the right owner it lands neutral or ahead; when it does not, the screen tells you to stay put. The result has to stand on its own math.
03
Cost and how you get paid
What does the flat fee cost?
The PEO's flat fee is $150 per person per month for the full stack, or $75 for compliance only, month to month, paid to the PEO. It does not climb when you grow. See pricing.
What if the math says I should stay put?
Then we tell you. The calculator is built to say stay where you are when a group structure does not beat what you pay today, and a no costs you nothing. See whether a PEO is a fit.
04
Fit and eligibility
Who is this for?
Solo owners tend to fit when they net about $80,000 or more and pay about $700 or more a month for coverage. Teams of about 1 to 25 tend to fit when the business nets about $90,000 or more. The calculator checks your specific situation.
Can a business of one qualify?
Often yes. A solo owner is usually told they are too small for a group plan and sent to the individual market. Through the right structure, that owner can join an existing large group. See group coverage for a business of one.
What if I have more than 25 employees?
Run your figures anyway and we will tell you where you stand. Final eligibility depends on the provider's review of your business.
Is coverage available in my state?
Coverage is offered in all 50 states. The specific network and plan details for your area are confirmed by the provider.
Does this give me tax advice?
No. We run the math on your 2026 numbers and build a report your CPA can check. The call on your taxes, your entity, and your filings stays with you and your CPA.
05
What a PEO handles
What does a PEO actually do?
It becomes the administrative employer of record, so it runs payroll, files the payroll taxes, sponsors the benefits, and carries workers' compensation coverage, while you keep hiring, managing, and running the business. See why a PEO.
How soon can I get started?
You go live as soon as your documents and the provider's personal health questionnaire are in and the provider's underwriter approves, and you choose your own start date. There is no long processing queue on the PEO's side.
Could I be turned down?
Yes. Approval runs through the provider's underwriter and a personal health questionnaire, and if it does not clear, the provider can decline. The calculator shows whether the numbers work; the provider confirms whether you qualify.
Am I locked into a contract?
No. The arrangement is month to month, with 30 days' notice to leave and no cancellation fees.
Can the price change?
The per-person fee is all-in for the core stack, and only extra services you choose to add cost more. If the fee changes, it changes at most once a year, with three months' notice.
Who runs payroll and the tax filings?
The PEO handles all your federal and state payroll filings, and once payroll is set up there is nothing for you to run each cycle. It supports payroll in every state. If a payroll issue comes up, the PEO catches it or you flag it, and it is corrected.
What HR support do I get?
A dedicated contact you reach by phone or email. If your contact is busy, you can book an appointment and get a prompt callback.
How does workers' comp work?
Workers' compensation coverage can be carried through the PEO, or you can bring your own. When the PEO carries it, the PEO handles a claim if one comes up. Higher-risk trades are handled case by case.
What happens to my data and benefits if I leave?
You give 30 days' notice, with no cancellation fees. You own your data: export your full history at any time, or move your account to another provider that runs the same platform. If you move to a new PEO, the handover is coordinated between the two, COBRA is handled for anyone who needs it, and moving off the platform takes about 30 days.
What stays my responsibility?
You keep running the business: hiring, directing the work, and setting pay. The PEO is responsible for payroll and compliance.
What about the exact hiring, firing, and onboarding steps?
A few operational details are still being confirmed with our partner and will appear here once verified: exactly what the PEO handles when you hire or let someone go, what you need to put in place to join, and how employee-dispute support works. We do not post process specifics we cannot stand behind; the provider walks you through them against your own business before you sign.
Last reviewed: June 2026.
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